Jake, Mike, Ali, Eric, and special guest Dustin Gelbard (an independent exotic car repair shop owner), crack themselves up with talk about difficult customers, how to pay your techs, customers who cannot accurately describe their vehicles problem, a trainee’s finger, CSI scores (Customer Satisfaction Index), why Yelp is so horrible, feeling out customers, we get to know Dustin, let the listeners ask him questions, read the finalists for the Dealer Drama stories and announce a winner! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates The Song “I Melt With You” courtesy of The New Waves. Check them out on Spotify and Facebook!

—

Send in a voice message: https://anchor.fm/customerstates/message
Support this podcast: https://anchor.fm/customerstates/support