While Kevin and Isa play a loud game of Monopoly in the background, listen in to our special St. Patrick’s Day episode, where Jake, Mike, Ali, Eric, and special guest Brady Weidebusch discuss topics like sloppy seconds, big dealer versus small dealer, JAKE CAN’T DRIVE STICK, the Satan’s Blood Challenge expanded version, Sling Blade, shop morale and a failed Pizza Party attempt, pay scheduling, “working under the Shade Tree”, blocking nine bays, “multiple dings in your brain”, being a “professional Ford phaser replacer”, and so so so many other things! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates

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Jake, Mike, Ali, and Eric bring you topics such as “Well, I read on the forums that…”, black boxes and party packs, horrible jokes, three loose chickens, the Flat Tow Story update, Mike’s cover was blown, topping off, annoyances, intentional misuse of the vehicle, breathalyzer interlock devices, and of course, many tangents! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates The song “Hungry Like The Wolf” courtesy of The New Waves! Check them out on Spotify and Facebook!

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Jake, Mike, Ali, Eric, and special guest Dustin Gelbard (an independent exotic car repair shop owner), crack themselves up with talk about difficult customers, how to pay your techs, customers who cannot accurately describe their vehicles problem, a trainee’s finger, CSI scores (Customer Satisfaction Index), why Yelp is so horrible, feeling out customers, we get to know Dustin, let the listeners ask him questions, read the finalists for the Dealer Drama stories and announce a winner! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates The Song “I Melt With You” courtesy of The New Waves. Check them out on Spotify and Facebook!

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Jake, Mike, Ali, and Eric discuss Eric’s mom, PDI rechecks, comebacks, full send Raptor noises, tall people in small cars, saying “Hoyaaaaaah!” to customers, the Equinox update, Mike gets worked up, See What I See systems, the whole “I know the owner” gimmick, tech handwriting, warranty stories, and workplace shenanigans. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates The song “Take On Me” courtesy of The New Waves! Check them out on Spotify or Facebook!

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Listen along as Jake, Mike, Ali, and Eric bring you interesting topics such as Jake’s bet with Ali, Jake’s doorhandle story, Jake gets called out by a listener, stories about drugs and druggies, lots of acronyms, Ikea furniture, thicker than a snicker, kicking out “customers”, how sometimes the problem has nothing to do with the vehicle, many tangents, and of course, Listener Mail! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates The song “I Ran (So Far Away)” courtesy of The New Waves! Check them out on Spotify and Facebook!

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Buckle Up. In this episode, Jake, Mike, Ali, Eric, and sometimes Kevin talk about interesting and strictly car related subjects such as Eric’s trip to Vegas, Mike’s side job with Kevin doing lighting, Doug TV show references, and a porter named R2D2. Topics also include Flexing on Flex’s, Raptoring a Raptor, another edition of “That’s Not Warranty!”, pay to play diesel, how Dale Follett of Twisted Builds LLC continues to shock and amaze us, and of course, many tangents. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates The song “White Wedding (Part 1)” courtesy of The New Waves! Check them out on Spotify and Facebook!

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For the 50th episode, Jake, Mike, Ali, and special guest Nastasia Dodd bring you exciting new things such as Dealership Drama, Pharma Ford, teaching a man to fish, end of day rushes, odd noises, another flat tow victim, playing pranks on Mr. Ugga Dugga, corporate vs franchise, consumer power vs dealer power, Eric phones home, rental car talk, many tangents, and of course, Listener Mails! The song “Hungry Like The Wolf” courtesy of The New Waves! Check them out on Facebook and Spotify! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates

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Jake, Mike, Ali, Eric, and special guest Kevin Waters bring you topics such as staying late to meet a promise time, training, recalls, flat towing your vehicle improperly, how not to do an oil change, a special surprise for a special someone, maybe too many tangents, and of course Listener Mail! The song “The Metro” courtesy of The New Waves! Check them out on Facebook and Spotify! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates

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In this intoxicating episode, Jake, Mike, Ali, Eric, and the host of Flat Rate Tech Podcast consume adult beverages, talk about employee dedication in inclement weather, interesting interior design motifs for cars, gun talk, tech to warranty admin relations and tech to service advisor relations, overweight service managers, tons of horrible customer and car stories, and of course, Listener Mail! The song “Turning Japanese” courtesy of The New Waves. Check them out on Spotify and Facebook! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates

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In this revved up episode, Jake, Mike, Ali, and Eric discuss cowboy hats, wardrobe malfunctions, customer surveys, attempted thefts, more back ordered parts, the seat cover story update, Kevin’s “special” drink mix, good ideas on how to retain and reward techs, fire mapping, “The Great Muffler Debate”, and of course, many tangents! The song “I Ran (So Far Away)” courtesy of The New Waves! Check them out on Facebook and Spotify! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates

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Send in a voice message: https://anchor.fm/customerstates/message
Support this podcast: https://anchor.fm/customerstates/support