Jake, Mike, Ali, and Eric discuss the pros and cons of taking vacations, if a one finger manicure is better than a five finger death punch, transitioning owners, radio voices, the “Murder Bathroom”, how many things we AREN'T sponsored by, Starbucks orders, many jokes and tangents, and Listener Mail! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

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In our most heavily edited episode ever, Jake, Mike, Ali, and Eric address a major sell out, Eric's flat tire saga, the Podcast Multiverse, the importance of going to the gym, Eric spills the tea about the dealership that shall not be named, the importance of good management, appointment times, and of course many tangents and jokes! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

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Jake, Mike, Ali, and Eric discus Tinky Winky Covers, aliens, a heated working environment, a big shout out to Travis Farris, the importance of “if you break something, say something”, standing up for yourself, an update on Eric's new job, a cherry RX-7, customers trying to pull a fast one, and of course many tangents and jokes! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

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Interrupted by special guest Keir's arrival, Jake, Mike, Ali, and Eric talk about how Ali got peed on by a squirrel, inheriting shit jobs, a confusing California Highway Patrol repair, jokes about submarines, weak links in the chain, being Service Manager for a week, Mike learns things live on the air, killing a rental, being a new employee – again, a visit from the BAR, and lots of other stuff and things. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

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Jake, Mike, Ali, and Eric bring up topics such as conspiracy theorists' customers, the importance of understanding survey questions, angry senior discounts, a car crash at the Automall, janitors or lack thereof, “Shit In, Shit Out” -a brief look into used-up car departments, porters and hourly employees, when being good at charades pays off, tons of tangents and jokes, and new Listener Mail! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States…
Podcast, and help support us at Anchor.fm/customerstates  Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

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Mike, Ali, and Eric talk about using your tools, urgent frozen yogurt, why not to take days off, mustaches, a stricken Lightning, too much transportation damage, flea market finds, the used car department, PZEV warranty coverage, concerts, and a few jokes. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

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Jake, Mike and Eric talk about vampires and werewolves, three Service Managers in six months, loud exhausts, Jake's prehistoric dealership, a broken parts washer conversation, how you can't fix stupid, the importance of NO ONE WORKS FOR FREE, smog shop oversights, the ol' sales switcheroo, hanging up the wrenches in your 30's, a shout out, many more stuff and things, and of course Listener Mail! Check us out on Spotify, Apple Podcasts, Google Cast, iHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to
send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at
www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates     Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

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After a stress filled week, Jake, Mike, Ali, and Eric talk about auto-emailers upsetting customers, people's opinions and why they should be kept to themselves (allegedly), a sale's induced trailer hitch installation fiasco, customers asking for weird things, possibly the last Transit van update from Eric, a Mobile Service update from Mike, the importance of CYA with insurance companies, Eric's service visit with Jake, communication issues, interruptions from Koa, and a couple good jokes but also a lot of bad ones… PSA: Work to learn, learn to work. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

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Jake, Mike, Ali, and Eric talk about how not to greet a customer, ridiculous aftermarket warranty companies and their policies, “tuck it or tear it” Mazda repairs, a few broken spark plugs, Ali's transportation damage claim, a Volkswagen ID.4 recall debacle, a lack of power at the auto mall, Eric's fancy Toyota finally gets fixed, and the importance of answering the phone. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com and a special thank you to Calm Moment for sponsoring this episode.

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Jake, Mike, Ali, Eric, and special guest Norman Glazier laugh about new Mazda recalls, fancy Canadian F-150s, melty snow, how all sales staff everywhere are liars, modified Ford Ranger differential issues, back up camera complaints, a company BBQ missing some trees, Hellcat drivers in Los Angeles traffic, arguments with your boss's boss, Eric's 11 year old tires, Ali gets screwed by a new district service manager, offsite versus onsite warranty administrators, and of course many many many jokes! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter
and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at
Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates     Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

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Send in a voice message: https://podcasters.spotify.com/pod/show/customerstates/message
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